Browse Customer Service Call Centre Operator jobs

Location	Title	Advertiser	Posted/ Days Posted
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Brisbane QLD	Customer Service Operators Urgently Required Job Type: Contract Customer service operators required to join a highly successful call centre team within a large organisation... View Job	Kelly Services	05 Jul, 2008 1
Melbourne VIC	Retire from Retail and Move Into an Exciting Call Centre Role Job Type: Contract Hays are seeking customer service officers to work with a number of their clients reputable companies. Many of these highly successful companies are in areas such as Publishing, Utilities and Automotive alongside Banking, Finance and Superannuation. All the above roles are actively recruiting and require you to adequately solve all customer quires, all possible problems and up sell and cross sell products where required. In these roles the successful candidate must posses drive and motivation to work within a team environment and achieve set targets. All candidates must have a proven customer service background and an excellent phone manner. The salary for these roles are between 37-40k plus super and you must be flexible to work between the hours of 8-8 Monday to Friday with the occasional Saturday. These roles are to start immediately. If youre ready to make the move into a professional permanent career please forward you CV to or contact Melinda... View Job	Hays Contact Centres	05 Jul, 2008 1
Richmond VIC	Outbound Credit Card Collectors Wanted Job Type: Contract This company is one of the world leaders in the finance sector and are currently seeking outbound telephone consultants who can perform front line collections activities on credit card accounts. This is a permanent opportunity and perfect for those who want to get their foot into finance. The tasks you will be performing are as follows: Conducting outbound telephone based collections Attempting to Obtain promise to pay from customers Making realistic arrangements utilising your negotiation skills Meet targets and KPIs set To be eligible for this role you must posses clear communications skills, sound negotiation skills, the ability to emphasise and be an active team player. You must be available full time from the 30th of June to work a seven day rotating roster from Monday to Friday between the hours of 8pm to 9pm and Saturday and Sunday between the hours of 9am-5pm. If you feel this is the appropriate opportunity to utilise you well-versed ... View Job	Hays Contact Centres	05 Jul, 2008 1
Melbourne VIC	PERMANENT ROLE- IMMEDIATE START- ROTATING ROSTER Job Type: Full Time Looking for an opportunity to start a career in Australia's leading brand institutions? A company that listens? A company where your excellent communication skills and passion for service will be rewarded by an employee orientated attitude and opportunities for growth? Well you have found it! Our client is looking for experienced inbound customer service consultants who has outstanding attention to detail, excellent phone manner and be able to spot opportunities to up-sell and cross sell services and products. Ideally, you will also have strong communication skills, high levels of commitment and love working in a dynamic, fast paced team environment. Call centre or phone experience is a MUST, coupled with a stable, realible work history. If this role sounds like something you have been waiting for, do not hesitate to apply now! Please send your CV to cc.melbourne@hays.com.au or Caitlin McPherson Taylor on 9604 9653 View Job	Hays Contact Centres	05 Jul, 2008 1
Melbourne VIC	COME WORK FOR THE BEST Job Type: Full Time Our client is a growing specialist financial services organisation located in Richmond . Due to this clients ongoing success in the Financial Services Sector they have grown at a rapid rate and as a result are seeking new additions to their friendly team. Your role will be to contact customers via an auto dialer who are 5 to 60 days past the due payment date with their credit card accounts and negotiate a promise to pay, and discuss their payment options. To be successful in this role you need to be- Customer Service Focused, Have great problem solving abilities, Negotiation skills, Like a challenge, And flexible to work on a rotating roster between 8am to 9pm. Whats in it for you? You will be rewarded for your hard work with supportive management, encouraging team members, state of the art facilities which includes on site parking, on site gym and childcare. If you would like to know more about this fantastic opportunity please call ... View Job	Hays Contact Centres	05 Jul, 2008 1
Melbourne VIC	Show off your Customer Service Skills Job Type: Contract Customer Service Perm Roles Available! Inbound Customer Service Great Earning Potential Fantastic Hours Do you have outstanding customer service skills? Consider yourself as a team player and have the ability and passion to exceed customer expectations? We currently have some exciting and challenging permenant opportunities available for enthusiastic and motivated communication specialists. The role is based within a dynamic, fast paced team, where you will be responsible for answering customer queries relating to our clients products and services. A successful candidate will meet the following criteria: Prior experience in a Customer Service role Strong, articulate Communication skills The ability to work well within a team environment Commitment to a rotational roster, Monday to Friday 8am-8pm In return, you will be rewarded with extensive training, a competitive salary (and benefits!) and a fantastic opportunity for career progression ... View Job	Hays Contact Centres	05 Jul, 2008 1
Mulgrave VIC	Seeking South Eastern Full Time Permernant Inbound Call Centre Staff Job Type: Contract This company has been dealing with plumbing equipment for a period of 85 years. This company prides itself on its fully established national network of over 350 stores which give access to products the customer needs. This position is an inbound customer service role within their small contact centre team. You must be available between the hours of 7:30am 4pm or 8:30am- 4:30pm Monday to Friday. Applicant must have own car as position is in the Mulgrave area. The role consists of handling inbound enquiries in relation to products and warranty claims. To be a successful candidate for this position you must posses the following attributes: Previous customer service experience in either a phone based environment or retail The ability to work as part of a team and achieve targets Clear communication skills Friendly and approachable personally Full commitment to a permanent role If you think this is the right role for you and you can start immediately ... View Job	Hays Contact Centres	05 Jul, 2008 1
Melbourne VIC	Come and work for the best Job Type: Full Time Our Client is one of Australias leading superannuation companys with over 1,000 employees all over the country. The role of this company is to do administration for industry based superannuation funds. Our client services over 5.9 million accounts and 620,378 employer accounts. A great entry level role into Financial Services. Our client is currently seeking people who are bright, bubbly and intelligent to work within their unique contact centre department. To be eligible to apply you must: Have excellent customer service skills The ability to work under pressure Good computer skills Excellent verbal communication skills You need to be passionate about Customer Service and want to go the extra mile for every customer. This role is a permanent full time position based in the CBD. To be eligible you must be able to work from Monday to Friday between the hours of 8:00am to 8:00pm and to start immediately If this sounds like a position... View Job	Hays Contact Centres	05 Jul, 2008 1
Melbourne VIC	Recoveries Consultant Job Type: Full Time Recoveries Professionals If you have an eye for detail, quick and accurate computer skills coupled with a "Can do" attitude then read on to take the next step to your career in one of Australias most prestigious Financial organizations. Our Client is a Revered Market Leader in their field. They are employee focused and foster a culture of continuous improvement and development. The good news is that they are currently seeking a Resolutions Relations consultant who will be responsible for handling high-ended enquiries relating to credit debts and also contacting customers overdue in payments to regain money owing. To apply for this role you will need a strong eye for detail, excellent communication and phone skills, dispute resolution experience and exceptional organization skills. Industry experience will be highly regarded however not essential. You role will be both inbound and outbound customer service (no sales), updating database and negotiating... View Job	Hays Contact Centres	05 Jul, 2008 1
Melbourne VIC	INBOUND INBOUND INBOUND Job Type: Contract Hays Contact Centres currently have a large number of fantastic temporary and permanent employment opportunities throughout Melbourne. We are actively seeking candidates with call centre or customer service experience for positions in the following areas: Inbound Customer Service Collections Inbound and Outbound Sales Appointment Setters Insurance Financial Services Utilities Customer Care Complaints and Resolution Superannuation You must have Proven customer service experience in a team based environment Exceptional communication and negotiation abilities Intermediate computer skills A commitment to succeed and exceed targets Flexibility from Monday to Friday between the hours of 8am to 8pm We have a number of different positions so if you think you have what it takes then register your interest now by sending your resume to cc.melbourne@hays.com.au or call Caitlin McPherson Taylor on 9604 9653 to find out more! View Job	Hays Contact Centres	05 Jul, 2008 1

In the communications industry, a call centre operator is a person who is employed by a call centre company. He is a professional who provides customers with basic information on products or services that a customer might be interested in. call centre operators may be tasked with handling inquiries on the phone along with data-gathering or data-providing duties. Other tasks of a call centre operator include resolving customer complaints, referring customers to the proper channels, and record keeping of daily statistics and accomplishments. There are two basic types of call centre operators- the inbound operator and the outbound operator. Inbound operators are those who receive customer calls and answer their questions regarding product use, airline reservations, etc. alternatively, outbound operators are the ones who call the customers to see if they may be interested in purchasing a certain product or a service. Call centre operators work under the supervision of a team leader, and is subject to the team's standards and quota. As a member of the team, they must be able to provide input for team improvement. They must be excellent communicators with emphasis on having a friendly tone of voice in handling customers. Computer skills are a requirement, especially word processing and Internet research capabilities. Call centre operators are required to answer to a customer's needs efficiently and accurately, and may be assigned other tasks in the process. Call centre operator jobs are very popular among fresh graduates, since the job has proven to be a good starting ground for their future careers. Call centres often require any college degree from their job applicants, but even non-degree holders may be hired if they have well-honed communication and computer skills. Salaries are moderate to high, and may include bonuses if you reach or exceed your quota.

In the communications industry, a call centre operator is a person who is employed by a call centre company. He is a professional who provides customers with basic information on products or services that a customer might be interested in. call centre operators may be tasked with handling inquiries on the phone along with data-gathering or data-providing duties. Other tasks of a call centre operator include resolving customer complaints, referring customers to the proper channels, and record keeping of daily statistics and accomplishments.

There are two basic types of call centre operators- the inbound operator and the outbound operator. Inbound operators are those who receive customer calls and answer their questions regarding product use, airline reservations, etc. alternatively, outbound operators are the ones who call the customers to see if they may be interested in purchasing a certain product or a service.

Call centre operators work under the supervision of a team leader, and is subject to the team's standards and quota. As a member of the team, they must be able to provide input for team improvement. They must be excellent communicators with emphasis on having a friendly tone of voice in handling customers. Computer skills are a requirement, especially word processing and Internet research capabilities. Call centre operators are required to answer to a customer's needs efficiently and accurately, and may be assigned other tasks in the process.

Call centre operator jobs are very popular among fresh graduates, since the job has proven to be a good starting ground for their future careers. Call centres often require any college degree from their job applicants, but even non-degree holders may be hired if they have well-honed communication and computer skills. Salaries are moderate to high, and may include bonuses if you reach or exceed your quota.

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